1. Scope
This Privacy Policy applies to the Answerprint website, intake form, checkout handoff, customer support, and report delivery workflow.
Answerprint combines answer and fingerprint: the service reviews the trace a brand leaves inside AI answers. It is designed for agencies, consultants, and business teams that submit public brand, website, competitor, and prompt context for a point-in-time AI answer visibility report. Do not submit passwords, analytics access, ad account access, customer records, API keys, or confidential credentials.
2. Information we collect
| Category | Examples | Source |
|---|---|---|
| Contact and order information | Agency name, contact name, delivery email, order reference, support messages | Provided by you through checkout, intake, or email |
| Client and report inputs | Client brand name, website URL, primary market, industry, buyer persona, competitor URLs, prompts, report tone, white-label preference, logo URL, avoid-list notes | Provided by you through the site-native intake form |
| Report production materials | Prompt set, observed AI answer summaries, screenshots or excerpts, citation notes, source gap notes, final PDF or slide-style report | Created during manual or semi-automated report preparation |
| Checkout and transaction metadata | Checkout status, receipt details, tax or billing metadata made available by the payment processor | Processed by Polar.sh as Merchant of Record or another configured checkout provider |
| Technical and security data | IP address, browser type, device data, request timestamps, server logs, error logs | Collected automatically by hosting and infrastructure providers |
3. How we use information
- To validate intake submissions and confirm required report inputs.
- To create the prompt set, run structured AI search checks, capture evidence, score visibility, and prepare the report.
- To store order and intake records in Google Sheets or a comparable operational database.
- To send internal intake notifications through Resend or a comparable transactional email provider when configured.
- To deliver the report, answer support questions, handle revisions, and evaluate refund requests.
- To protect the service against spam, abuse, fraud, unauthorized access, and operational errors.
- To maintain legal, tax, accounting, and audit records where required.
4. Service providers and sharing
We do not sell personal information for money. We share information only as needed to operate the service, complete the order, comply with law, or protect rights and security.
| Provider type | Purpose | Typical data involved |
|---|---|---|
| Hosting provider | Serve the website and API routes | Technical logs and request metadata |
| Payment processor | Process checkout, receipts, taxes, and payment support | Checkout and billing metadata; not full card details |
| Google Sheets or database provider | Store intake and order records | Contact, intake, report status, and reference ID data |
| Email provider | Send internal notifications or customer support messages | Email address, reference ID, intake summary |
| Cloud storage or document tools | Store evidence folders and final report files | Report production materials and final deliverables |
| Legal or compliance recipients | Respond to valid legal requests or protect rights | Only information reasonably necessary for the request |
5. Retention
- Intake and order records are retained for as long as needed to deliver the report, handle support, maintain operational history, and meet accounting or legal requirements.
- Evidence files such as screenshots and raw excerpts are intended to be retained for 30 days after delivery during the initial report service stage unless a longer period is required for support, dispute handling, or legal obligations.
- Final reports and customer correspondence may be retained for a reasonable business record period unless deletion is requested and no legal or operational reason requires retention.
- Payment records are retained by the checkout provider according to its own legal, tax, and accounting obligations.
6. Your choices and rights
Depending on where you live, you may have rights to request access, correction, deletion, portability, restriction, or objection to certain processing. California residents may also have rights to know, delete, correct, opt out of sale or sharing, limit sensitive personal information use, and receive equal treatment for exercising privacy rights.
Because the service is built around public brand and website inputs, deletion requests may not remove publicly available information from third-party AI systems, search engines, publisher websites, or payment processor records.
- To make a privacy request, use the public contact email configured for this website.
- We may need to verify your identity or authority before fulfilling a request.
- We do not knowingly collect personal information from children under 16.
- We do not request or intentionally collect sensitive credentials or private customer datasets.
7. Security
Reasonable administrative, technical, and operational safeguards are used to protect intake records, report production materials, and delivery files. No internet service can guarantee absolute security.
If you accidentally submit credentials or confidential private data, contact support promptly so the information can be removed from active production materials where feasible.
8. International processing
The service may use cloud providers that process information in the United States or other countries. By using the service, you understand that information may be processed outside your state, province, or country of residence, subject to applicable safeguards and provider terms.
9. Changes
This policy may be updated as the service, vendors, legal requirements, or operating model changes. The Last updated date shows the current version.